System / Network Administrator Responsibilities

Communications Skills.

Plans, defines, designs, develops, coordinates, and implements voice and/or data communication systems.

Knowledge of troubleshooting or problem solving, must be able to quickly and correctly diagnose problem and know how best to fix it and communicate the solution to either co-workers or end-users effectively.

Understand the behavior of software, hardware and systems in relation to their use of communications technology in order to deploy solutions and to troubleshoot problems.

Understanding of radio frequency regulations and spectrums

Strong understanding of radio communications including packet transfer over radio frequencies

Maintains current knowledge of technology and voice and data communications systems.

Knowledge of the purposes and methods of communication used by employees, servers and systems.

Networking.

perform network management functions

ensure prescribed service-quality objectives are met

Knowledge of network and communication hardware and software

Knowledge of operating systems and applications and specific methods of network communication

Identifies and resolves complex voice and/or data communications network problems; arranges for vendor support if necessary.

Understanding of IP Telephony and Voice Over IP solutions with respect to network design characteristics and related configuration of hardware and end-user devices

Understanding and integration of Metropolitan Area Networks (MAN) Wide Area Network (WAN)

Understanding the use of point-to-point radio communications to extend Ethernet network infrastructure to outlying enterprise properties.

Understanding of video and surveillance technology

Administration.

Coordinates voice network services, technical and maintenance support with outside service providers.

Particularly with our Internet-facing systems, must have a strong grasp of network security, appliances, infrastructure, and concepts.

Knowledge of methods for detecting and preventing intrusion and other security

Knowledge of current computer, component, and network security systems and techniques in order to prepare for such attacks and recommend new techniques and methods of defense.

Researches and evaluates voice and/or data software and hardware, services and other communications equipment; applies hardware and software release upgrades; recommends improved and most efficient hardware, software and procedures.

Maintains records and prepares periodic and special reports of work performed.

Creates and maintains logical, physical and protocol maps, and backups of all equipment configurations parameters, and network documentation standards and procedures.

Server maintenance and troubleshooting. Including software security patches, operating system updates, performance tuning, log analysis, maintaining application updates and bug fixes.

Development.

Develops communication network plans and strategies including standards, current and future network topology, and capacity planning.

Validation of new technologies proposed for use.

Conducts customer needs assessments; analyzes costs; develops project plans for communications projects; orders necessary voice and/or data communications equipment; installs and/or coordinates equipment installation, moves and reconfigurations; configures and tests procedures and equipment.

Assists in short and long term planning including the development of strategic plans to leverage emerging technology to support future enterprise needs.

Meets with vendors to hold product demonstrations and to resolve communication network issues.

Provides training to technical support staff in various voice and/or data communication network functions.